1. We aim to attend to the vending machines within  3 hours from the time we receive the call
  2. If call is received after 4pm, the technician shall attend to the machine within the next working day. We will strive to attend it on the same day if time permits
  3. Our customer care contact telephone number is: +65 6896 0089 (Mon to Fri , 8.30am to 5.30pm)
  4. After normal working hours, phone calls will be diverted to the Technical Supervisor’s mobile phone to ensure feedbacks are attended to.