- We aim to attend to the vending machines within 3 hours from the time we receive the call
- If call is received after 4pm, the technician shall attend to the machine within the next working day. We will strive to attend it on the same day if time permits
- Our customer care contact telephone number is: +65 6896 0089 (Mon to Fri , 8.30am to 5.30pm)
- After normal working hours, phone calls will be diverted to the Technical Supervisor’s mobile phone to ensure feedbacks are attended to.